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Our 1st event of 2017 will be on January 19th- Save the Date

Recognition on a Shoestring 

Presented by:
Mary Cruse

Motivation is a daily challenge in Support Center or Call Center Environment. But, with a limited (or non-existent) budget, how do you …

  • Create an environment with rewards and incentives?
  • Keep the troops happy?
  • Improve employee retention?

Join us for a lively and interactive presentation that will inspire both managers and staff to create an environment that recognizes and rewards individual and group contribution. 


Mary Cruse
Thursday, January 19, 2017   11:30am – 1:00pm


Coleman University
8888 Balboa Ave
San Diego, CA 92123



Free for HDI members
~  $10 fee for non-members (at the door) ~

Please join us for this event- enjoy the topic, lunch and remember- it is a great NETWORKING opportunity.
*RSVP (both yes or no)

*If you are not able to attend this meeting, we would like to know why- to help us plan future meetings. 



About Mary Cruse:

Mary Cruse is Director of IT Customer Services for First American Corporation.  Passionate about customer service, Mary has led teams for Forbes 500 companies for over 30 years.  Mary has lectured extensively on the subject of rewards and incentives.  She also currently serves as Chair of the Board of Directors of the HDI Chapter organization.

HDI 2017 ConferenceConference HDI 2017 Conference & Expo

HDI Information Technology Conference 2017

Are you ready to be the NEW face of IT? 2017 is the year to make a difference.

2017 is the year for your technical support team to be recognized as a mission-critical component of your organization. You can make it happen at the HDI 2017 Conference & Expo.

Select Your Free Workshop Now: Super Saver Deadline is January 20, 2017 - REGISTER TODAY!

Event details

Join us on LinkedIn

Have you ever wanted to get the opinion of your peers on an issue at work, wondered what other I.T. organizations are doing, or just wanted to see what other service organizations are doing in San Diego? If this is so, then our LinkedIn group is what you have been looking for! Join your peers in talking about current issues and share your expertise! Please visit our San Diego HDI Chapter LinkedIn Site to get involved!


Robert Half


Kirk Weisler





HDI Premier Awards Sponsor: Robert Half Technology

Robert Half logoHDI proudly acknowledges Robert Half Technology as the exclusive sponsor of the HDI Awards program. Robert Half Technology has held this sponsorship since 2004, and since this time has given award finalists the opportunity to be honored as leaders within the technical service and support industry, attend the industry's leading conference, understand more about their industry, and network with peers from around the globe.

With more than 100 locations in North America and Europe, Robert Half Technology is a leading provider of technology professionals for initiatives ranging from web development and multiplatform systems integration to network security and technical support. Robert Half Technology offers online job-search services at www.rht.com.  


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